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The CAF (Common Assessment Framework) is the quality management system for public administrations. In this webinar, we want to provide participants with practical and hands-on approaches to quality management with the new CAF2020. CAF offers fast access to organisational assessment of public administrations and enables leadership to gain deep insights into status and improvement areas of their own organisation.
The participants will learn how to use the methodology and analysis levels of CAF and apply to their own organisation. Based on this approach change initiatives can be implemented quickly and result-oriented with CAF.
Target group: Managers, experts in human resourceand organizationaldevelopmentunits, quality representatives of public administrations who want to introduce and/or develop quality management in their own organization(entire administration, departmentetc.).
Price: 265 € excluding 20% VAT - From a membership of 3 people in an organization we grant a group discount of 10% per participant. The amount includes all electronic seminar documents (pdf-documents available online).
Please find more and detailed information here: 21530TP - Webinar - The New CAF 2020 - Excellence through Self-Assessment in Public Administration.pdf (330.89 KB)