Onlineseminar

KDZ Webinar: The New CAF 2020 – Excellence through Self-Assessment in Public Administration

Themenfeld
Infos zum Seminar
Datum
Dienstag, 9. März 2021 - 10:00 - 16:00
Ort
Online - in the virtuell seminar room
Seminar ID
21530/1TP/21

Video: What is the Common Assessment Framework (CAF)

Video: Ask Helen: CAF works - in 3 steps

Video: Whats new in CAF2020

Target group

Managers, experts in human resource and organizational development units, quality representatives of public administrations who want to introduce and/or develop quality management in their own organization (entire administration, department etc.).

Goal

The CAF (Common Assessment Framework) is the quality management system for public administrations. In this webinar, we want to provide participants with practical and hands-on approaches to quality management with the new CAF 2020. CAF offers fast access to organizational assessment of public administrations and enables leadership to gain deep insights into status and improvement areas of their own organization.

The participants will learn how to use the methodology and analysis levels of CAF and apply to their own organization. Based on this approach change initiatives can be implemented quickly and result-oriented with CAF.

Main topics

1. Quality Management - Why?

  • What means quality in public administrations?
  • Added Value of quality management in public administrations.
  • QM systems for public administrations at a glance.

2. CAF-2020 - Standard for Excellent Management in Public Administration

  • The system of the new CAF model.
  • The CAF methodology for continuous improvement - application and introduction in your own organization.
  • Leading change with CAF - assess status and improvement areas of your own organization.

3. Implementing CAF in the organization

  • Contribution of CAF to public administration reform?
  • CAF Online.
  • CAF Programme plan and implementation.

Speakers

  • Mag. Thomas Prorok, Deputy Managing Director KDZ Centre for Administrative Research. Areas of work: Quality Management - Common Assessment Framework (CAF), Good Governance in Public Sector Organisations, Impact-Oriented Governance, Current Issues of Public Sector Reform.
  • Mag. Philip Parzer, MSc, Senior Consultant, Trainer, Coach. Areas of work: Quality Management - Common Assessment Framework, reorganization and change management in public sector organisations, implementation of leadership trainings, support in public merger processes.

Methodology

Presentation, discussion, work on questions of the participants.

Duration

March 9th, 2021,10:00-16:00

Place

Online - in the virtual seminar room.

Technical equipment

This webinar, which is conducted online via videoconference, is similar to an on-site seminar. Your lecturers will present and communicate the content to you in the usual form. You will discuss and interact per video chat or.

Concerning technical equipment you need:

  • Laptop/tablet or a stand computer (incl. camera, microphone and speaker or head set)
  • a good internet connection
  • an up-to-date internet browser

We are also happy to support you about technical preparation and offer you a technical pre-check in advance.

Price

265 € excluding 20% VAT

From a membership of 3 people in an organization we grant a group discount of 10% per participant. The amount includes all electronic seminar documents (pdf-documents available online).

Cancellation: Cancellations can only be accepted in case of written cancellation. Up to 4 weeks before the start of the seminar, the cancellation fee is does not occur, from 4 weeks before the start of the seminar it is 30%, from 2 weeks before the start of the seminar 50%, in case of non-participation the full amount will be charged. If a replacement person is reported, the cancellation fee does not occur. Target group of KDZ seminars & events: The seminars and events of the KDZ are aimed at employees of municipalities & municipal associations, states, the federal government and their companies as well as politicians.

Registration Deadline

February 23rd, 2021

Terms and Conditions & Privacy

Note on data protection: In the course of the organisation of a KDZ training, we process personal data from you (name, contact details, organisation) and pass it on to the lecturer only for preparation purposes. The provider service "ZOOM" is used for the electronic processing of webinars. By booking the webinar, you agree to pass on your email address for online processing if necessary. Further information can be found in the relevant data protection guidelines (https://zoom.us/de-de/privacy.html). We delete your data as soon as storage is no longer required or legal retention periods have expired. By registering, you accept the general terms and conditions of KDZ training. These can be found on our website at the following link: terms of service.

Peter Biwald
Mag. Peter Biwald - Geschäftsführer
Wissen ist die Grundlage unseres Erfolges.
Thomas Prorok
Mag. Thomas Prorok - Stv. Geschäftsführer
Im Buch "Transforming Public Administration with CAF" bringen wir mehr als 30 internationale AutorInnen zusammen, welche ihre Erfahrung mit dem CAF beschreiben.
Bgm. Michael Ludwig - Stadt Wien
Bgm. Michael Ludwig - bei der Konferenz "Towards European Integration with SDGs"
Die Sustainable Development Goals sind der richtige Weg. Und der richtige Weg führt zur Europäischen Integration.

Leistungen

Public Management & Consulting Icon

Public Management Consulting

Unsere Schwerpunkte

  • Finanzmanagement und VRV 2015
  • Organisations- und Verwaltungsentwicklung
  • Steuerungs- und Managementsysteme
  • BürgerInnen- und KundInnenservice
  • Strategie- und Innovationsentwicklung
Europäische Governance und Städtepolitik Icon

Europäische Governance und Städtepolitik

Unsere Schwerpunkte

  • Internationaler Know How Exchange und Capacity Building
  • Städtepolitik in Europa
  • CAF-Zentrum und Verwaltungsreform
  • Offene Daten
  • Wissensmanagement und Vernetzung