On 6 December, the RQM started its operational work with the first Annual Coordination Meeting of the Regional Quality Management Centre (RQMC). At the hybrid meeting, the plans for 2022 were discussed with the participation of KDZ experts Thomas Prorok and Philip Parzer.
The RQMC is based on a decision of all responsible ministers of the member countries of the Regional School of Public Administration (ReSPA). It provides regional expertise in Quality Management and assists public administrations in strengthening their capacities to implement Quality Management tools and systems. RQM aims to upgrade administrations' quality management as a prerequisite for better work performance and better public services. Therefore the centre focuses on CAF implementation as the most relevant quality management tool in public administration.
KDZ experts played a leading role in the development of the RQM and are excited about the start of operational work.
Read more about the first Annual Coordination Meeting of Regional Quality Management Centre here.