European governance and urban policy | News

eu-LISA receives the CAF Effective User Label

Agnès Diallo, Executive Director of eu-LISA and KDZ Managing Director Thomas Prorok
Agnès Diallo, Executive Director of eu-LISA and KDZ Managing Director Thomas Prorok

The European Union Agency for Operational IT Management, eu-LISA, received the "CAF Effective User" certificate from the Austrian CAF Centre. The Common Assessment Framework (CAF) is a European quality management system, and eu-LISA's successful completion of the CAF process emphasizes its commitment to European standards. The agency has outlined a comprehensive CAF Improvement Plan, focusing on strategic projects for the next two years to enhance efficiency, collaboration, resource management, and address future challenges. Agnès Diallo, eu-LISA's Executive Director, emphasized at the handover with KDZ Managing Director Thomas Prorok that this achievement is a long-term commitment to quality and excellence.

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Kelmend Zajazi
Kelmend Zajazi | Executive Director of NALAS
The long-term cooperation with KDZ means a lot to us at NALAS. In KDZ we found a peer that fully understands who we are.
Isabelle Verschuren | Federal Public Service Policy and Support (BOSA), CAF correspondent of Belgium
In the last years Belgium has planned and organised many different CAF activities (e.g. CAF training, Certification of CAF label) together with KDZ.
Josep Medrano | Director of Strategic Planning and Taxation, City of Barcelona
For the City of Barcelona, the collaboration with KDZ through the European "Cities for Sustainable Public Finances (CSPF)" has reached a qualitative advance.

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